Creating You outsourced agents at work
Ready to put a trained team on your front line?
B2C Sales, Customer Support, B2B Solutions, Back Office, Energy Vertical, TCPA Compliance

Why Creating You

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Trained & Experienced Teams

Skilled agents and support professionals aligned with your goals.

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Built for Performance

Proven processes, real-time reporting, and quality assurance.

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Scalable & Flexible

Easily scale your team up or down as your business grows.

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Your Brand, Our Priority

We represent your brand with consistency and care.

Industries
We Support

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B2C Sales
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B2B Solutions
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Energy
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Solar
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Home Services
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Other B2C/B2B
What We Do

A full-service BPO β€” B2C sales first, backed by a full range of support

Direct-to-consumer sales and outreach is our core focus. Around it, we staff, train, and manage every other team your business needs to grow.

Core Focus B2C sales and consumer outreach team

B2C Sales & Outreach

Direct-to-consumer telemarketing and sales β€” our primary focus, built to convert residential customers at scale.

Customer support agent

Customer Support

Inbound service, retention, and account care teams that represent your brand with consistency.

B2B sales and telemarketing team

B2B Sales & Telemarketing

Outbound sales teams trained to convert business accounts, with call recording and quality assurance built in.

Back office support team

Back Office Support

Data entry, order processing, and administrative teams that keep operations running smoothly.

Lead generation and appointment setting

Lead Generation & Appointment Setting

Qualified leads and booked appointments handed directly to your closers or field teams.

Other outsourced business processes

Other Outsourced Processes

From order management to tertiary support functions, we build custom outsourced teams around whatever process your company needs off its plate.

Our Flagship Specialty

Deep expertise in energy β€” residential, commercial, and solar

Energy is where we built our reputation: our agents are trained specifically on deregulated energy markets, from residential switch campaigns to commercial accounts and solar lead generation.

Flagship Program Residential energy customer

Residential Deregulated Energy

Outbound telemarketing focused on residential deregulated markets: supplier switches, fixed-rate plans, and enrollment programs.

  • Agents certified by market and state
  • Scripts optimized for conversion and retention
  • Call recording and third-party verification (TPV)
Commercial Commercial energy client

Commercial Energy

Campaigns aimed at small and mid-sized businesses looking to reduce energy costs through deregulated suppliers.

  • B2B lead qualification
  • Appointment setting or direct sales
  • Account-level pipeline reporting
Solar Solar energy campaign

Solar Energy

Residential solar lead generation and qualification, with appointment setting for evaluation and installation.

  • Leads qualified by usage and interest
  • Direct scheduling with your field team
  • Status tracking through to close
Why Creating You

Volume, compliance, and control β€” from one outsourcing partner

We're not a generic call center: our processes, dashboards, and training are built to match whatever front line of your business we're running.

Creating You outsourced team at work
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Real specialization

Every team is trained specifically on your industry's language, objections, and workflows β€” not a generic script.

02

Compliance first

Processes aligned to TCPA and the requirements of every market and industry we operate in.

03

Fast scalability

We can scale a program's team in days, not months, without sacrificing quality.

04

Live reporting

Daily visibility into performance, conversion rate, and quality β€” shared directly with your team.

Conversion rate on an active program
Tracked in real time, by agent and by list
How We Measure Success

Every interaction is tracked, verified, and reported

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Contact volume

Daily tracking of calls made, contacted, and qualified across every program.

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Verified outcomes

Every sale or lead passes through quality review before it's reported as closed.

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Client-specific dashboards

Reporting built around what matters to your business, not a one-size-fits-all report.

How We Start

From your first call to your first reported result

Creating You team walking through the campaign process
01

Onboarding

We review your market, offer, and compliance requirements.

02

Training

We train agents on your script, product, and real objections.

03

Launch

We launch the program with quality monitoring from day one.

04

Optimization

We adjust lists, hours, and scripts based on real performance.

Let's build something great together.

Tell us about your needs and our team will get back to you as soon as possible.

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Office
5000 Cape Hatteras Dr, Clermont, FL 34714
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B2C Sales, Customer Support, B2B Solutions, Back Office, Energy Vertical, TCPA Compliance B2C Sales, Customer Support, B2B Solutions, Back Office, Energy Vertical, TCPA Compliance